Coverart for item
The Resource Leading libraries : how to create a service culture, Wyoma vanDuinkerken and Wendi Arant Kasper

Leading libraries : how to create a service culture, Wyoma vanDuinkerken and Wendi Arant Kasper

Label
Leading libraries : how to create a service culture
Title
Leading libraries
Title remainder
how to create a service culture
Statement of responsibility
Wyoma vanDuinkerken and Wendi Arant Kasper
Creator
Contributor
Subject
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
VanDuinkerken, Wyoma
Dewey number
025.5
Illustrations
illustrations
Index
index present
LC call number
Z711
LC item number
.V36 2015
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Kaspar, Wendi Arant
http://library.link/vocab/subjectName
  • Public services (Libraries)
  • Library personnel management
  • Leadership
  • Customer relations
Target audience
adult
Label
Leading libraries : how to create a service culture, Wyoma vanDuinkerken and Wendi Arant Kasper
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 153-161), Internet addresses and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries
Dimensions
23 cm
Extent
xvii, 167 pages
Immediate source of acquisition
LSC
Isbn
9780838913123
Isbn Type
(pbk.)
Lccn
2014045790
Media category
unmediated
Media MARC source
rdamedia
Other physical details
illustrations
System control number
  • 1723317
  • 803408
Label
Leading libraries : how to create a service culture, Wyoma vanDuinkerken and Wendi Arant Kasper
Publication
Bibliography note
Includes bibliographical references (pages 153-161), Internet addresses and index
Carrier category
volume
Carrier MARC source
rdacarrier
Content category
text
Content type MARC source
rdacontent
Contents
Leadership theories : traditional and transformational -- Service leadership and its paradigm in libraries -- Conscientiousness as the foundation -- Building rapport -- Balancing encouragement and accountability -- Innovation and evolving service -- Strategic planning : the practice of innovation and strategic thinking -- Sustaining service as a value -- Formalizing service leadership in libraries : embedding processes and policies -- Service leadership in libraries
Dimensions
23 cm
Extent
xvii, 167 pages
Immediate source of acquisition
LSC
Isbn
9780838913123
Isbn Type
(pbk.)
Lccn
2014045790
Media category
unmediated
Media MARC source
rdamedia
Other physical details
illustrations
System control number
  • 1723317
  • 803408

Library Locations

    • St. Catharines Public LibraryBorrow it
      54 Church St., St. Catharines, Ontario, L2R7K2, CA
      43.1603307 -79.2460639
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